Tour Cancellation Policies
Complete guide to our cancellation policies, terms and conditions for tour programs
Cancellation Charges
Tour programs booked and subsequently cancelled shall be subject to the following charges
30% of Invoice amount
Thimphu, Wangdi, Paro, Bumthang Tsechu
30% of Invoice amount
50% of Invoice amount
75% of Invoice amount
100% of Invoice amount
Payment Policy: Once advance payment is made, the tour is 100% confirmed and no cancellation will be entertained.
Company Policy: Once logistics are confirmed, cancellations are only considered for exceptional reasons on a case-by-case basis.
Terms and Conditions of Tour Conduct
Hotels
All hotels are booked as per your request and confirmed fully by our company.
Meals
• All breakfast and dinner served at respective hotels where clients stay
• 1-2 dinners may be provided at company-selected restaurants
• All lunches served at local restaurants selected by the company
Note: Agents cannot select restaurants. Self-arranged meals will not be reimbursed.
Vehicle
Company will provide specified buses/vehicles as requested by the agent. Selection is final.
Guide
• 1 guide and driver provided depending on group size
• Additional guides provided for larger groups
Tips to guides, drivers and support staff are mandatory
FOC (Free of Charge) Policy
Government does not allow group or duration discounts (unlike post-COVID period).
1 complimentary pax based on 15+1 pax group
• Applies only to service portion • SDF (Sustainable Development Fee) must still be paid
For any questions regarding these policies, please contact our customer service team.
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